Privacy & Booking Policies

Privacy Policy

At Lilaki.gr, we value your privacy. This page explains how we collect, use, and protect your personal information in accordance with the EU General Data Protection Regulation (GDPR).

Information We Collect
When you make a booking or contact us, we may collect your name, email, phone number, address, and payment details (processed securely via Stripe).

How We Use Your Information

  • To process and manage your booking

  • To communicate with you about your reservation

  • To comply with legal obligations

  • To improve our website and services

Data Sharing
Your data is only shared with trusted partners necessary for your booking, such as Stripe and our website host. We do not sell your information.

Data Retention
We keep booking records for as long as required by Greek tax and accounting laws.

Your Rights
You have the right to request access, correction, or deletion of your data at any time. To exercise your rights, please contact us at areti.chrisomallou@gmail.com

Contact
For privacy questions, please email areti.chrisomallou@gmail.com

Cookie Policy

Lilaki.gr uses cookies to enhance your browsing experience and analyze website usage.

Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings at any time.

By using this website, you agree to our use of cookies.

Booking Terms & Conditions

By booking your stay through Lilaki.gr, you agree to these terms and conditions.

Booking & Payment
All bookings are made through our secure website. Payments are handled securely via Stripe and WooCommerce.

Check-in and Check-out

  • Check-in: after 15:00 (3 PM)

  • Check-out: before 11:00 (11 AM)

House Rules

  • No smoking inside the apartment

  • No pets allowed (unless arranged in advance)

  • Please respect the neighbors and avoid excessive noise

Damage and Liability
Guests are responsible for any damages caused during their stay. We reserve the right to charge for any necessary repairs or replacements.

Cancellation Policy
Cancellations made up to 24 Hours before arrival will be refunded in full.
Cancellations within 24 Hours of arrival are non-refundable.
No-shows are charged the full amount.

Governing Law
These terms are governed by Greek law.

Disclaimer

Lilaki.gr is operated in compliance with Greek and EU laws for consumer protection and privacy. By using this website and making a reservation, you agree to our Privacy Policy, Cookie Policy, and Booking Terms & Conditions.